+233 53 0536293
+233 53 0536293
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  • Ghanaian Cedi
Love My Ghana Love My Ghana
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Frequently asked question

    Love My Ghana is an e-commerce marketplace that connects buyers with sellers offering a variety of products, including fashion, electronics, home goods, and more, all with a focus on celebrating Ghana culture and craftsmanship.
    You can create an account by clicking on the "Sign Up" button at the top right corner of our homepage and filling in the required information. You can also sign up using your social media accounts.
    You can contact our customer service team through our contact page. We are available to assist you with any questions or concerns.
    We accept various payment methods, including credit/debit cards, PayPal, and bank transfers. Specific options may vary based on your location.
    Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website or the carrier's website.
    Orders can be changed or canceled within 24 hours of placing the order, provided that the order has not yet been shipped. Please contact our customer service team immediately to request changes or cancellations.
    We offer several shipping options, including standard and express shipping. The available options and costs will be displayed at checkout based on your delivery location.
    Shipping times vary depending on the destination and shipping method chosen. Standard shipping typically takes 5-7 business days, while express shipping takes 2-3 business days.
    We value your feedback! Please share your experience and suggestions through our contact page or leave a review on the product pages.
    Yes, we offer gift cards in various denominations. You can purchase them on our website and they can be used for any product available on Love My Ghana.
    If you encounter any issues with your order, please contact our customer service team through our contact page for assistance.
    If you are interested in becoming a seller on our marketplace, please visit our seller registration page and fill out the application form. Our team will review your application and contact you with further instructions.
    If an item is out of stock, you can sign up for restock notifications on the product page. We will notify you as soon as the item becomes available.
    Yes, all products sold on Love My Ghana are authentic and sourced from reputable sellers and manufacturers.
    Once your return is received and inspected, we will process your refund within 7-10 business days. The refund will be credited to your original method of payment.
    To return an item, contact our customer service team through our contact page to receive return authorization and instructions.
    Our return policy allows you to return items within 30 days of delivery, provided they are in their original condition, unused, unwashed, and with all original tags and packaging. Certain items are not eligible for return. For more details, please see our return policy.
    Yes, we offer international shipping to many countries. Shipping costs and times will be calculated at checkout based on your location.
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